9 Traits Every Medical Practice Manager Must Have

Lea Chatham October 29th, 2015

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By Erin Kennedy, MCD, CMRW, CERW, CEMC, CPRW

To be effective as a medical practice manager, you need a specific set of traits. It’s also important to exhibit these attributes through your actions, as well as any bio on your practice website and social media. While other factors affect your abilities as a medical practice manager, these traits will increase your chances of success. Tweet this Kareo story

You need to be prepared to navigate unknown waters. Here are a few basic points to keep in mind:

  1. Leadership Skills: A personal drive to lead others is a necessity for those who want to serve at the management level. While leadership skills can be acquired traits, an innate tendency to lead will serve you better in a position of power within a practice.
  2. A Realistic Viewpoint: Having a dream and goals is important for a successful career, but a realistic viewpoint is even more critical. You need to be able to recognize what is possible and execute the required processes to achieve those goals.
  3. Patience: Patience is a virtue every manager should have. You can’t expect all of your efforts to produce results immediately. Patiently waiting for the proper timing and the right resources will help you bring your practice to the forefront.
  4. A Broad Perspective: Keeping short-term goals in mind is essential for ensuring daily objectives are met for your practice, but having a broader perspective can be invaluable. Seeing the bigger picture will help you make smaller decisions along the way.
  5. Courage: When most people think of courage, they consider the risks that need to be taken to move forward. However, courage can also be defined as the strength required to stop or change direction.
  6. Financial Expertise: Many practices have a billing manager or biller to handle the day-to-day medical billing and a bookkeeper to handle practice finances. However, the practice manager is often the person who needs to manage the larger budget and understand how money flow factors into the function of the practice. In smaller practices, the practice manager may also manage all or some of the medical billing and accounts payable.
  7. Domain Expertise: Technology has become a major component in healthcare. You should command a basic knowledge of the latest technology as it relates to your industry. The practice manager should initiate discussions about new technology options to enhance the practice.
  8. Honor: The dictionary defines honor as adhering to what is right. In the business world, displaying honor lends an authenticity to your management style. An honorable philosophy and actions allow you to readily connect with your team and your patients on an emotional level.
  9. Perseverance: The healthcare world is rapidly changing, which can make it difficult to keep up and stay on top. This is why the drive to keep going, even when things aren’t proceeding as planned, is important.

This set of traits can help you help your practice to stay independent and succeed even in the most challenging times.

 

Erin KennedyErin Kennedy, MCD, CMRW, CERW, CEMC, CPRW is a Certified Master & Executive Resume Writer/Career Consultant, and the President of Professional Resume Services, Inc., home to some of the best resume writers on the planet. She is a nationally published writer and contributor of 14+ best-selling career books and has written hundreds of career-related articles. Erin and her team of executive resume writers have achieved international recognition following nominations and wins of the prestigious T.O.R.I. (Toast of the Resume Industry) Award and advanced certifications. She also is a featured blogger on several popular career sites.

 

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Medical Billing Companies, Don’t Miss Free Webinar on Customer Relationships

Lea Chatham October 28th, 2015

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Improve Customer Relationship By Understanding Types of Customers
Wednesday, November 4, 2015
10:00 AM PT, 1:00 PM ET

Learn How to Match the Right Billing Company Staff to Each Customer to Improve Success in this Free Webinar Tweet this Kareo story

The most important ingredient to a medical billing company’s success is its ability to foster and grow productive client relationships. The strength of the relationship is what will ultimately determine the length of the tenure. Understanding different customer “types” can help your medical billing company provide the best service and ensure long-term customers.

In this webinar, Paul Bernard, Director of Strategy and Analytics at Kareo, will share his secrets to working successfully with the four main “types” of physicians.

Register now to learn new ways to become a new best practice!

Register Now

About the Speaker

Paul Bernard joined Kareo after selling his revenue cycle management firm, Broadleaf Health to Kareo in 2014. Broadleaf, which grew two and half times over in six years under Paul’s leadership, delivered industry leading revenue cycle performance to a wide range of specialties through the use of technology, workflow, and process improvements along with advanced payment and reimbursement analytics. Prior to acquiring his own company, Paul was Chief Financial Officer at Intuit Financial Institutions Division, a $350M stand-alone unit of Intuit. He has also served as a Senior Vice President at Experian and as Finance Director at both Intuit and Avery Dennison. Paul has both his BBA and MBA in Finance from the University of Kentucky.

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Getting Paid Blog Named Top 50 Health IT Blog-Again!

Lea Chatham October 27th, 2015

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For the second year in a row the Getting Paid blog has been named by CDW as a Top 50 Health IT Blog.

This year, CDW opened up the list to nominations. According to their site, “You’ll see among the list some old favorites, some new additions, a mix of media and vendor blogs, and many independents … and perhaps one of your own nominated blogs! So … in honor of all the people sharing their knowledge and enthusiasm for health IT, we give you the 2015 epic list of health IT blogs.”

See the full list and add some of these informative blogs to your must read list.

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The Rules Have Changed for Meaningful Use 2015 – 2017

Lea Chatham October 22nd, 2015

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By Kaili Hawley, Kareo Meaningful Use Expert

On October 6, 2015 CMS released the long awaited Meaningful Use final rules for 2015 through 2017. It was a busy week at CMS, with new rules flying out the door. Along with releasing the final rules for 2015 through 2017 they also released the Stage 3 (with a comment period) rules and the certification requirements for the 2015 Edition. Now that the rules have been released it’s time to start figuring out what has really changed and understanding the rules to the game.

 

Top game changing highlights include:

  1. The change in the threshold for Stage 2-Patient Electronic Access, measure 2. The final rule has lowered the threshold from 5% to, “at least one patient seen by the EP during the EHR reporting period (or patient authorized representative) views, downloads, or transmits to a third party his or her health information during the EHR reporting period.”
  2. The change in the threshold for Stage 2-Secure Electronic Messaging. The final rule has tossed out the threshold and changed it to a yes or no question in the attestation system. This means when an EP attests for 2015 he or she will need to answer yes or no if the “capability for patients to send and receive a secure electronic message with the EP was fully enabled during the EHR reporting period.”
  3. The reporting period for all EP’s in 2015 has been changed to any continuous 90-day period within the calendar year. The attestation system will not be open for EPs to attest until January 4, 2016 and the last day an EP will be able to attest is February 29, 2016.

Breakdown of some of those changes for 2015 – 2017:

  1. Stages 1 and Stage 2 have been combined and specific alternatives have been incorporated for 2015 only. In an effort to get all providers in alignment and attesting for the same Stage, CMS has combined Stages 1 and 2. Meaning that if an EP is scheduled to be in Stage 1, Year 2 they will now be attesting to the modified Stages where they will have the option to claim exclusions to certain objectives/measures that don’t have an equivalent in Stage 1. For example if an EP was planning to attest for Stage 1, Year 2 and had not planned on selecting the “Patient-Specific Education” as one of their Menu Set items they could claim an exclusion for that objective, for 2015 only. The reason being that the EP was scheduled to demonstrate Stage 1, not Stage 2, and since the rules combined the Stages, CMS has provided alternative exclusions for certain objectives and measures.
  2. There are now a total of 10 Objectives and within those objectives there are measures that an EP will need to attest on. Some measures have been removed because they were considered “either topped-out or redundant,” reducing the amount that an EP will need to attest on. Such measures as recording patient demographics, recording patient vitals, or creating electronic notes, and others, have been removed from the final rules for 2015-2017. The 10 final objectives for 2015-2017 are listed here:
    - Protect Patient Health Information
    - Clinical Decision Support
    - Computerized Provider Order Entry
    - Electronic Prescribing
    - Health Information Exchange
    - Patient Specific Education
    - Medication Reconciliation
    - Patient Electronic Access
    - Secure Messaging
    - Public Health ReportingFor more detailed information on the final objectives and measures please visit CMS. They have added a new section to their site that provides helpful tip sheets and this is also where they will be adding additional resources in the coming months that include user guides, objective spec sheets, FAQs, etc. The new section is divided out by year so it easier to find out what needs to be done now and how to start preparing for the future.
  3. Along with the final rules, CMS also published updated information on how payment adjustments will be avoided or applied to EP’s. If an EP previously attested in 2014 and successfully attests for 2015, they will avoid the payment adjustment for the calendar year 2017. If this is an EP’s first year of participating in Meaningful Use, and they successfully attest for 2015, they will avoid the payment adjustments for both calendar years 2016 and 2017.
  4. Starting in 2017 EP’s will have the option to start attesting for Stage 3 as long as the EHR they are attesting with is certified for the 2015 Edition. EP’s are not required to attest to Stage 3 in 2017; it is only an option. Starting in 2018 all EP’s will be required to attest to the Stage 3 objectives with a certified 2015 Edition EHR.

Watch for more updates and check out resources at www.kareo.com/meaningful-use.

About the Author

Kaili has a background in healthcare, education, and marketing, which has given her the ability to approach projects from multiple perspectives. She has done EHR and Meaningful Use project management for leading EHR vendors as well as the Saint Alphonsus ambulatory clinics across Idaho and Oregon. She graduated from Antioch University with a Masters of Arts in Organizational Management with an emphasis in International Business, which has fueled her passion for learning and technology. Kaili draws on her education and experience to help providers, nurses, office managers, and practice staff understand and achieve Meaningful Use and tackle the transition from paper charts to Electronic Health Records.

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Top 20 Best Medical Practice Facebook Pages

Lea Chatham October 20th, 2015

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Kareo combed through hundreds of medical practice Facebook pages looking for great examples of practices that are really engaging patients on social media. The look and feel of the page was certainly a factor in picking the top choices, but even more important was that the practice posted regularly and that the posts were informative. In addition, the page had to be set up so that it was easy to get more information about the practice such as hours, website, and phone number. We also looked for reviews and how much patients seemed to engage on the page.

Here is the list of Kareo’s top 20 best medical practice Facebook pages for 2015. Tweet this Kareo story

The top picks combined design with regular, engaging posts:

Dixon Center for Integrative Medicine: This page has great visuals, but more importantly they post nearly everyday. And their posts show a lot of variety from health tips and recipes to practice updates.

 

Orange Cost Women’s Medical Group: Orange Coast definitely shows that they are in the business of providing care and support to women. They post regularly and provide plenty of encouragement and healthy tips to women.

 

Lander Chiropractic: Consistency is the key and Lander Chiropractic has nailed it. Their Facebook page and website have a solid consistent look and feel. They have defined their brand and they stick to it.

Dr. Robert Lamberts: There is no doubt about Dr. Lamberts’ fun-loving, welcoming nature (just look at his photos). You quickly get a feel for who this doctor is from his Facebook page, which is probably why he has almost 2,000 followers!

Congratulations to these top picks and the other 16 Facebook pages that also provided some great examples of engaging features and design. Check out these other terrific examples of practices doing Facebook right. Tweet this Kareo story

Newport Plastic

The Physical Therapy and Wellness Institute

Center4AsthmaAllergy

Meek Chiropractic

Naila Malik, MD

Doctors 365 Walk-In Urgent Care

Tao to Wellness

Marque Urgent Care

Heartland Primary Care

Celebrating Women Center

Sanjay Grover, MD

Hope Therapy Center

Central Virginia Family Physicians

Performance Physical Therapy of Stafford

Mattox Family Physicians

DeMoss Chiropractic

Kareo’s guide, 4 Steps to Building and Managing Your Practice’s Online Reputation, provides many tips on how to effectively use social media for your practice. Here are a few tips to get started:

  1. Use social media sites to help establish and promote your brand. Be consistent across your website and social channels with your look and feel.
  2. Once you create your pages, send out an email to your patients encouraging them to “like” and “follow” you on Facebook and Twitter. You can also put links to your Facebook and Twitter pages on your website, business cards, and in your email signature. Encourage your staff to “like” and “follow” your practice and share content.
  3. Build your presence by liking and following influencers in your community and groups that relate to your specialty (e.g., local cancer support groups if you are an oncologist).
  4. Post regularly and provide useful, informative, and actionable content for patients. Having a blog (or other dynamic content) on your website can make this easier. Including tools on your social media sites that allow people to do things like request an appointment and write or view reviews is also a great way to engage people.
  5. Interact with your social media followers. Reply to their comments and like their posts. If someone brings up personal health information, take it offline as quickly as possible.
  6. Make your posts both professional and social—patients want to be able to connect on a personal level with your practice, so don’t be afraid to share accomplishments of staff members or pictures from around the office. But also don’t forget that as a doctor, you are a trusted source of information for your patients. Keep it professional!

For more details and additional tips, download the guide today.

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Free Webinar: Get a Handle on Denials in Post ICD-10 World

Lea Chatham October 19th, 2015

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Get a Handle on Denials in the Post ICD-10 World
Thursday, October 22, 2015
10:00 AM PT, 1:00 PM ET

Learn strategies to help prevent and manage ICD-10 denials from expert Betsy Nicoletti in this free webinar. Tweet this Kareo story

The transition to ICD-10 didn’t end on October 1, 2015. Your practice will still has work to do to get paid. One of your biggest challenges may be managing denials in the post-ICD-10 world. Experts estimate that denials could rise as much as 200% in the short term.

In this free webinar, coding expert Betsy Nicoletti will provide her top tips for preventing and managing denials. Her proven strategies can help you quickly deal with denials as they come in so you can minimize the impact to your cash flow.

After the presentation, you’ll be able to:

  1. Identify the types of services they provide that are at risk for ICD-10 related denials
  2. Develop a strategy for alerting key staff members and providers about diagnosis related denials from commercial and government payers
  3. Implement a plan to increase the specificity of ICD-10 coding

Register now to learn new ways to become a new best practice!

Register Now

About the Speakers

Betsy Nicoletti writes on how to develop a nine-step plan to better practice collectionsBetsy Nicoletti is the author of The Field Guide to Physician Coding and the 2007 Physician Auditing Workbook, as well as founder of Codapedia.com. She developed The Accurate Coding System to help doctors get paid for the work they do. She simplifies complex coding rules for practitioners and engages physicians in a positive and respectful way, which encourages attention and accuracy in their coding. Besides doing auditing and compliance work, she is a speaker, writer and consultant in coding education, billing and accounts receivable. 

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Post ICD-10 Tips and More In October Getting Paid Newsletter

Lea Chatham October 13th, 2015

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The October edition of the Kareo Getting Paid Newsletter provides some post-ICD-10 management tips, details on the new “Chip & Pin” requirements, and more. The newsletter also offers a chance to discover upcoming events, news, and resources from Kareo. Plus, learn about how to register for upcoming webinars. Read all this and more now! Tweet this Kareo story

 

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Betsy Nicoletti’s Tips for Preventing and Managing ICD-10 Denials

Lea Chatham October 12th, 2015

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Learn how to manage ICD-10 denials from Betsy NicolettiThe principles of preventing and managing denials in ICD-10 are the same as in ICD-9, but with five times as many codes and a handful of new concepts, the potential for denied claims increases. And it will take some time for medical providers and staff to be comfortable with the new ICD-10 code set, which also increases the chance for diagnosis coding errors. However, the basics of denial management are the same today as they were before the implementation of ICD-10. Practices with a sound denial management program in place will have an early warning for ICD-10 denials.Tweet this Kareo story

Medical practices should pay particular attention to diagnosis-related denials and for denials due to medical necessity. Look back at the reason codes related to these types of denials prior to October, and this will provide guidance in watching for denials after October.

Based on the changes and complexity of ICD-10, I would pay particular attention to certain diagnosis code chapters and certain types of CPT codes. The musculoskeletal chapter expands exponentially in ICD-10, with increased specificity for the location, types of conditions, and laterality. The biggest increase in diagnosis codes comes in the injury chapter. These codes, which begin with the letters S and T, take up half of all diagnosis codes. There is a new concept in ICD-10 of a 7th character extender. The 7th character extender has different meanings in different chapters but is mostly used in the injury chapter. Medical practices that bill of codes in these chapters—the musculoskeletal chapter and the injury chapter—should monitor denials for those services carefully.

Reporting obstetrical services is also more complicated in ICD-10, and this is another type of service that practices should monitor for denials. Supervision of a normal pregnancy is reported with a code from the final chapter of the ICD-10 book and begins with a Z. That code changes depending on the trimester. There is an additional code to report the week of gestation. The codes used for caring for obstetrical patients with complications or conditions are also defined by trimester, in childbirth, or in the postnatal period. Although many obstetrical services are billed globally, coding for each visit is required by some Medicaid plans, and if the patient moves or changes insurance. Groups still submit claims for ultrasounds and other lab tests and these will need accurate codes based on the trimester. For some labor and delivery codes, the 7th counter extender indicates the fetus. Medical practices that provide OB services should watch closely for denials for both routine pregnancy and caring for patients with conditions coded in the obstetrics chapter starting with the letter O.

Looking at CPT codes, practices should pay special attention to all diagnostic tests that they provide. These lab and imaging tests are in the 70000 and 80000 series of codes. These tests often require specific medical indications in order to be paid. The medicine chapter of the CPT book includes test performed by pulmonologists, cardiologists, ophthalmologists, otolaryngologist, and other specialty physicians. Many tests in this chapter have national or local coverage policies and require specific diagnosis codes to support medical necessity. Medical practices should run a report of these CPT codes to see which, if any, they perform. These will be in the 90000 series of codes (but don’t include E/M). Watch for denials carefully.

Finally a surgical practice should monitor payments and denials for their procedures. Most diagnosis codes support the medical necessity for an evaluation and management service. But procedures and diagnostic tests often require more specific codes and are paid for only a limited code range.

The reimbursement rules didn’t change from September 30, 2015 to October 1, 2015. Some diagnosis coding rules changed as described in the general guidelines at the front of the book, but most diagnosis coding rules remain the same. What changed is every single diagnosis code. Be on the lookout for denials in October that are related to diagnosis coding and medical necessity.

To learn more tips to help prevent and manage ICD-10 denials, join me for my upcoming free webinar, Get a Handle on Denials in the Post-ICD-10 World, in Thursday, October 22 at 9:00 AM PT. Register Now!

About the Author

Expert Betsy_Nicoletti_advises how to improve your patient collectionsBetsy Nicoletti is the author of The Field Guide to Physician Coding and the 2007 Physician Auditing Workbook, as well as founder of Codapedia.com. She developed The Accurate Coding System to help doctors get paid for the work they do. She simplifies complex coding rules for practitioners and engages physicians in a positive and respectful way, which encourages attention and accuracy in their coding. Besides doing auditing and compliance work, she is a speaker, writer and consultant in coding education, billing and accounts receivable.

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Survey Shows Physicians Using Membership Models in Many Different Ways

Lea Chatham October 12th, 2015

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Agile Medical PracticeHealthcare reimbursement and payment models is always a hot topic. The industry is constantly looking for new ways to reduce costs without compromising care.

The use of value-based reimbursement is on the rise with announcements from CMS and several larger commercial payers this year about increasing value-based programs. This includes MIPS, one component of the “dox fix” bill that passed last spring. It provides increased compensation from Medicare for providers who participate in value-based programs.

But fee-for-service isn’t the only game in town, and practices seeking to reduce the red tape associated with the payer system are looking to various patient-centric, membership models. Tweet this Kareo story

In a recent survey, conducted by Kareo and the American Academy of Private Physicians, it is clear that practices are doing everything from dipping their toe in the water of private pay to jumping all the way in.

The survey, Practice Model Perspectives Survey 2015, looked at who is using different practice models, who is thinking about a change, and how private pay models are being used in independent practices. Over 860 respondents provided their feedback. Nearly 700 were clinical providers (MD, DO, NP, PA). Of the clinical providers, 24% were already using some form of direct pay, concierge, or other membership model in their practice. In addition, another 46% said that they were considering a change to one of these models in the next three years.

Clearly, interest in alternate models is on the rise. But the options run the gamut on a wide spectrum. While the majority of providers agree on why they changed or were considering a change—detaching from the payer system, spending more time with patients, and improving work/life balance—the way they are doing it varies.

First, many practices are not using a membership model with their entire patient population. The largest portion of respondents—37%—only had 25% or fewer of their patients on a membership program. The next largest group at 28% had all patients as members. Everyone else fell somewhere in between. This emphasizes the fact that there are many ways to do a membership program that do not require the practice to move fully away from fee-for-service.

An Agile Medical Practice looks at all the options available and picks the one that makes sense for their patient population. The survey showed that this is what many practices using alternate payment models are already doing.

Practices using private pay described themselves in various ways in the survey. About one third said they were direct primary care, one-third said cash practice, and one third say concierge. Again, indicating that one size doesn’t fit all. And, while the average annual fee totaled just over $2,000 (or around $170 per month), there was again a very wide range. About 30% said their fees were generally less than $1,000 a year, with 6% charging over $5,000. The rest were in the middle with almost 60% charging fees equal to between $,1000 and $3,000. The higher the fees, the more likely the practice was to have all patients as members. The lower the fees were, the more likely the practice was to have a mix of members and non-members. Finally, the way fees were charged were different as well. Most practices charged a fixed based on service types (or membership types), but 29% charged based on visit time.

This was supported by conversations I had with attendees at the AAPP Fall Summit. In a conversation with one attendee, I was surprised to learn that he was there because he was considering adding an executive wellness program for a small percentage of the practice’s patient panel. The attendee said it was because he wanted to stay up with the times and respond to changing patient demands, but it wasn’t realistic to change to full direct pay practice as most of the practice’s patients were well insured. On the flip side I talked to another attendee who said she wanted to completely eliminate third party payers and move to a strictly cash based practice because she was fed up with the complexity. And yet another person was joining a larger group of direct primary care practices that offered membership packages because she was tired of the frustrations that come with working for larger health systems.

One size doesn’t fit all as the survey shows. There are many options and avenues for an Agile Medical Practice that is looking to stay independent despite the changing landscape of healthcare.

The full survey results are available at http://www.kareo.com/Agile-Medical-Practice.

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The Insurance Coverage You Need When Starting a New Medical Practice

Lea Chatham October 8th, 2015

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New Practice Start Up GuideBy Adria Schmedthorst

Running a private practice is rewarding and comes with many advantages. But, it also comes with the risk of lawsuits, employee problems, and property damage. These can destroy not only your business accounts but also your personal assets. This means that when you are starting a new practice, one of the most important steps you can take is to protect yourself with the right insurance policies.

Here is a look at the insurance policies you need to make sure you and your new medical practice are coveredTweet this Kareo story

  • Office Liability: Covers your liability risks from claims related to accidents that happen in your office. For example, if one of your patients trips over your welcome mat and breaks their leg, this policy will cover your legal fees and any judgements against you.
  • Worker’s Compensation Coverage: This is similar to your office liability policy but covers claims made by your employees rather than by third parties, like your patients. It protects you from paying out of pocket for injuries, lawsuits, and medical expenses from injured staff members.
  • Umbrella Policy: This adds extra coverage to your Office Liability and Worker’s Compensation coverage. For example, if that patient who tripped over your welcome mat received a judgement of one million dollars but your Office Liability policy only covered $750,000, this policy would pay the additional quarter of a million dollars so that it would not come out of your pocket.
  • Office Contents: Protects you from fire, vandalism, theft, and natural disasters. It helps you to replace your equipment, furnishings, and supplies and get back on your feet.
  • Business Interruption: This policy covers the loss of income your business would suffer after a disaster that caused you to close your doors. It doesn’t cover your property but instead covers the profits you would have earned during the time you were forced to remain closed.
  • Employee Fidelity Bond: These protect you in the case of any loss or claims incurred as a result of the actions of an employee who steals or otherwise acts dishonestly, including forgery. It does not cover legitimate mistakes, accidents, poor workmanship, or injuries.
  • Health/Disability/Life: These are your personal protection policies, health insurance for you and your family, life insurance to take care of your family in case of your death, and a disability policy to protect your income in case of personal sickness or injury.
  • Malpractice: Protects you from claims arising from your treatment of patients.
  • “Nose”/”Tail” Coverage: This is part of your Malpractice policy. If you are currently practicing and leaving that position to start your new office, you may need to purchase “nose” coverage to protect yourself from claims originating in your current setting. Check your malpractice policy, if you already have “tail” coverage you won’t need to purchase the additional “nose” coverage.

It’s no secret that in today’s environment every business owner runs the risks of lawsuits and, this is especially true for independent physicians. When you open your doors, you will not only face all the risks associated with running a business but also all the liabilities associated with treating patients. Make sure to protect your business and personal assets with the insurance policies you need for peace of mind.

For more tips on how to successfully start a new medical practice, download this helpful guide.

About the Author

Adria Schmedthorst is a writer focusing on the medical device, technology, software, and healthcare industries. Adria is the founder of AMS Copy and a healthcare professional herself with more than 10 years in practice. She now uses her knowledge of the industry to help companies achieve their goals of writing content that speaks to the hearts and minds of medical professionals. She has been featured in blogs, written articles, and other publications for the industry, and ghostwritten books for doctors in both the United States and Australia.

 

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Welcome to Getting Paid, a weblog by Kareo offering ideas, news and opinions about medical billing and practice management with the goal of making medical billing easier and yes, getting you paid. Visit the Product Blog for more information on our products.

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